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Illinois Customers

Customer Service:
1-800-657-8205

Customer Service

Due to the recent natural disasters, we will allow Illinois customers in federally-declared disaster counties extra time to pay premiums.

  • All premiums due between June 10th and August 18th are now due August 18, 2008.
  • No coverage will be terminated for lack of premium due June 10th to August 18th.
  • Any coverage terminated for lack of premium on and after June 10, 2008, will be reinstated if premium is received by August 18, 2008.
  • Also, any other provision of the contract that imposes a time limit for the customer to perform any act will be extended by an additional 60 days, not to exceed a due date of August 18, 2008.

Availability of the Illinois Division of Insurance

You may file a complaint regarding any disaster-related dispute or issue.